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Student Academic Resource Center
Hours Mon-Thur: 8am - 7pm
Fri: 8am - 5pm
Phone 407-823-5130
Fax 407-823-2051
Email sarc@ucf.edu
Location Trevor Colbourn Hall 117

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To learn more about our services or give feedback on how we’re doing, please contact us via email or social media!


Leadership Team
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Rebecca Piety
Director
Education:
  • University of Central Florida – B.A. English
  • University of Central Florida – M.A. English Language Arts Education

Rebecca Piety has over 15 years of experience in the field of Higher Education and Student Affairs where she has served at the University of Central Florida as Director of the Student Academic Resource Center since 2011 and the University Testing Center since 2008. Ms. Piety sees SARC’s main role as providing a learning environment that is inclusive of each individual learner, where students can take advantage of programs and services that will help them be academically successful and attain personal goals after graduation as well as while attending UCF.

Ms. Piety is a long time member of, and actively serves in committee roles for, several state and national professional associations, including: National College Learning Center Association (NCLCA), Florida College Learning Center Association (FCLCA), Association for the Tutoring Profession (ATP), National College Testing Association (NCTA), and Florida Association of College Test Administrators (FACTA). Currently, Ms. Piety has the privilege of serving as the FCLCA Professional Development Officer, as a member of the FACTA Membership Committee, and a State University System representative on the FACTA Council.

When she is not at work, Ms. Piety enjoys spending time with her husband, son, and friends.

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Dr. Ana Mack
Assistant Director
Education:
  • University of Zulia – Mathematics Education
  • University of Zulia – Applied Math
  • University of Miami – M.A. Higher Education Administration
  • University of Central Florida – Ed.D. Higher Education Leadership

Dr. Ana C. Mack has been at UCF since June of 2003 where she currently holds the position of Assistant Director of the Student Academic Resource Center. In this role, she oversees the Supplemental Instruction (SI) program (Project A+), manages student learning support services, and assists the SARC Director with leadership, institutional effectiveness, and management of the daily operations of the SARC office. During her years at UCF, Dr. Mack has been involved in leadership training, strategic planning, program assessment, grant writing, academic advising, orientation, and program development and implementation.

Dr. Mack has over 18 years of experience in academic support services, academic advising, learning assistance, developmental education, curriculum development, articulation agreements, and college classroom instruction. She has served in higher education institutions such as Valencia College, Seminole State College, Rollins College, Miami-Dade College and University of Miami, providing services and instruction to a wide range of college students, including non-traditional and at-risk populations.

Dr. Mack is a member of the National College Learning Center Association (NCLCA) and the Phi Kappa Phi Honor Society. She received the SDES Continuous Learner/Stands for Opportunity Award in 2006 and the SDES Experienced Professional Award in 2009. Her professional interests include learning theory, developmental education, college student retention, program evaluation, and learning assistance programs.

In her spare time, Dr. Mack enjoys spending time with her husband David and family, traveling, and reading.

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Katie Burroughs
Office Manager
Education:
  • University of Central Florida – B.A. Music (2010)
  • University of Central Florida – M.A. Business Administration (2017)

Katie has been the SARC Office Manager since 2012. In this role, she supports the department through the areas of finance, payroll, special projects, general administrative support, as HR Liaison, and supervisor of the Student Assistant staff.

Katie is a Certified Administrative Professional through the International Association of Administrative Professionals. In her free time, she enjoys cooking, dancing, knitting, and spending time with her family and friends

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Brandy Espinosa
Coordinator, Academic Support Services
Education:
  • University of Central Florida – B.A. Psychology (2009)
  • University of Central Florida – M.A. Counselor Education (2012)

Brandy Espinosa currently serves as a Coordinator of Academic Support Services. In this role she coordinates the Access summer bridge program, Academic Coaching and Engagement (ACE) program, as well the Learning Fair.

Beyond her role as a student, Brandy was greatly involved in higher education. In her undergraduate career she fulfilled roles including Peer Advisor, Teaching Assistant, Research Assistant, and Honors Team Leader and Peer Ambassador. As a graduate student she served as a Summer Advisor for FYAE, Learning Skills Specialist and Supplemental Instruction Supervisor at SARC. After completing her masters she moved to Tampa and served at a local college as a professional Academic Advisor, a role she continued at UCF when she first moved back to Orlando in 2015.

In her free time Brandy enjoys spending time with her husband, going to farmers markets and festivals, trying new restaurants, watching movies, and doing arts and crafts. Brandy is a Florida native who loves being so close to her friends and family. Not to mention, she is thrilled to be back at SARC and part of the UCF community helping fellow knights!

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Kristen (Horton) Fanfarelli
Coordinator, Academic Support Services
Education:
  • University of Central Florida – B.S. Psychology (2010)
  • University of Central Florida – M.A. Counselor Education (2013)

Kristen Horton currently serves as a Coordinator of Academic Support Services. In this role she helps coordinate the Access Summer Bridge Program, the Supplemental Instruction Program and coordinates and facilitates academic outreach workshops.

Kristen has served an academic community for several years with positions such as Learning Skills Specialist, Supplemental Instruction Supervisor and Supplemental Instruction Leader.

In her free time Kristen practices yoga and meditation and also enjoys sports such as gymnastics and martial arts. Kristen is originally from a small town in Ohio but is now excited to be part of the Orlando and University of Central Florida communities.

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Patricia Hartley
Coordinator, Tutorial Services & Outreach
Education:
  • Texas A&M University-Commerce – B.S. Theatre & Speech Communication (2007)
  • University of West Florida – M.A. College Student Personnel Administration (2010)

Patricia Hartley currently serves as a Coordinator of Academic Support Services. In this role she coordinates Tutorial Services, Academic Workshops, National Tutoring Week, The Game Plan and Study Union.

Her higher education experience includes being a Success Counselor, Advising the Campus Activity Board, Academic Advising, writing theme songs for campus initiatives and presenting Academic Workshops to Greeks, departments and Student organizations. She is a strong believer in Astins Theory of Involvement and enjoys living her life involved in both the campus and city community.

In her free time Patricia enjoys hosting events, giving back to the community through the arts and being involved in her sorority, Delta Sigma Theta. Through her commitment to service, education and love for theatre, she aspires to continually promote edutainment and Live. Life. Involved.

Graduate Assistants
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Ben Coberly
SI Graduate Assistant, Learning Specialist

Ben joined SARC in May 2018 as a Supplemental Instruction Graduate Assistant. In addition to their work in SI, they assist in running Academic Success Workshops and Study Union events.

Ben is from Rockford, Michigan and is pursuing a Master’s degree in Clinical Mental Health Counseling. Prior to working for SI, they worked as a psychiatric technician in an adult inpatient unit and as a lab manager, conducting research in developmental psychology. Following their master’s program, they intend to work as a licensed therapist on college campuses and eventually pursue a doctorate in their field.

Outside of SI and their studies, Ben is passionate about music, playing multiple instruments and performing regularly as a DJ in Orlando’s electronic music scene. They enjoy spending time with friends, attending concerts, running, and discussing topics in philosophy of mind, ontology, epistemology, and gender studies.

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Sonny Halpin
Access & ACE Program Graduate Assistant

Education:
• Florida Gulf Coast University - B.A. Psychology & Sociology

Sonny joined SARC in May 2018 as the Access and ACE Programs Graduate Assistant. She also facilitates Academic Success Workshops and assists with Study Union

Sonny came to UCF in August 2017 after receiving her B.A. in Psychology and Sociology from Florida Gulf Coast University and is currently pursuing her M.A. in Marriage, Couples, and Family Therapy.

Previously, Sonny worked in UCF’s TRiO Center as an Academic Coach for Project BEST, helping students enhance their study skills, improve time management, and plan for life after graduation. As an undergrad, she served as a Peer Mentor for the Honors Program, helping First-Year students adjust to university life. Outside of school, she enjoys spending time with family and friends while, reading, cooking, painting, and playing board games.

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Alanna Raffaelli
SI Graduate Assistant, Learning Specialist
Education:
  • University of Central Florida – B.S. Mechanical Engineering (2016)

Alanna joined SARC in January 2014 as a Supplemental Instruction Leader for engineering subjects including Statics and Dynamics as well as Access subjects including Human Species and Psychology; she was also a Mentor to other SI Leaders. Upon graduation, Alanna transitioned to the SI Graduate Assistant position, and also facilitates Academic Success Workshops and conducts Learning Skills Consultations.

Alanna is from Orlando, Florida and is pursuing a Master's degree in Biomedical Engineering. Currently, she is doing research in the Biomedical Rehabilitation and Interdisciplinary Neuroscience (BraIN) Lab. Her hope is to get industry experience in applied biomechanics, get a PhD in the major, and one day teach and research at the university level.

Alanna enjoys running in her free time; she has completed 4 half marathons and numerous 10Ks and 5Ks, and she is training for her first marathon in November 2018. Besides running, Alanna loves spending time with her fiancé, playing video games, reading, cooking, watching Netflix, and taking naps.

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Lietsel Richardson
Tutoring and Academic Outreach Graduate Assistant, Learning Specialist
Education:
  • University of Central Florida – B.S. Mechanical Engineering (2016)

Lietsel joined SARC in August 2015 as a Peer Tutor for engineering subjects such as Physics for Engineers I and II, as well as College Physics II. Upon graduation, Lietsel transitioned to the Tutoring and Academic Outreach Graduate Assistant position, and also facilitates Academic Success Workshops and conducts Learning Skills Consultations. She is the coordinator of events such as National Tutoring Week and assists with Study Union and Learning Fair.

Lietsel is from Saint Maarten in the Caribbean and is currently pursuing a Master's degree in Biomedical Engineering. Her hope is to obtain a PhD in the major, remain in academia to be at the forefront of research, and inspire and encourage students to pursue STEM degrees. Lietsel has been able to inspire the younger generation by speaking at several elementary and middle schools about STEM, women in engineering/tech fields, and the importance of education. In her free time, she enjoys hiking, kayaking, art, live music, reading, writing, exercising, and volunteering in the community for causes such as environmental conservation, homelessness, at risk children, and animals.

Student Assistants
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Kolawole Adeshina

Has been employed with SARC since Spring 2017

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Guillermo Amaya

Has been employed with SARC/UTC since Fall 2017

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Jabez Coggan IV

Has been employed with SARC/UTC since Fall 2017

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Amanda Nyuma

Has been employed with SARC/UTC since Fall 2016

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Ciara Peebles

Has been employed with SARC/UTC since Spring 2017